FREQUENTLY ASKED QUESTIONS
BATH BOMBS
What ingredients are used in your bath bombs?
Our bath bombs are made with natural and skin-safe ingredients. All our products are free from harsh chemicals.
How should I use my bath bombs?
- Fill your bathtub with warm water (37-38°C) to your desired depth.
- Carefully unwrap the bath bomb, then gently drop it into the water and watch it fizz and dissolve.
- Soak in the colorful, fragrant water and relax.
- Rinse if desired, and store leftovers properly.
How should I store my bath bombs?
To maintain their freshness and effectiveness, store your bath bombs in a cool, dry place away from direct sunlight and moisture.
- For the most fragrant experience, we recommend using your bath bombs within one year of purchase.
- To preserve their quality, keep the bath bombs out of direct sunlight and store them in their original packaging in a temperature-controlled environment.
- The packaging is both convenient and hygienic.
Will your bath bombs leave coloring on my bathtub, or skin?
Nope! Each bath bomb is made with a plant-based emollient to ensure the oil, water and color components of the bath bomb don’t stick to the bathtub, skin or towel.
Will the bath bombs that have botanicals like rose petals make a mess of my bathtub?
Yes! But it’s worth it for the spa-like experience. Isn’t it right?
We have a quick cleaning hack to share with you on this. Once you’re done with your new favorite bath bomb, let the botanicals dry in the bathtub overnight. In the morning, you’ll find they’ve dried and can easily be cleaned up by taking a vacuum to suck them up! You can wipe down the bathtub with a dry cloth first if it’s clinging to the side of the bathtub, but the vacuum works great!
What warnings should I be aware of for your bath bombs?
- In rare cases, skin irritation may occur.
- Bath bombs can make surfaces slippery, so be careful.
- Not edible. Keep away from children.
- Avoid contact with eyes and mouth.
- Do not use bath bombs while pregnant.
How can I use bath bombs beyond the bathtub?
Bath bombs are versatile and can be used in various ways beyond the traditional ways. Here are some alternative uses:
1. Foot Soak
- Method: Dissolve a bath bomb in a basin of warm water.
- Benefits: Soothes tired feet, softens skin, and provides relaxation.
2. Shower Experience
- Method: Place a bath bomb or shower steamer in the corner of your shower.
- Benefits: Releases fragrant steam for an aromatherapy shower.
3. Room Freshener
- Method: Place a bath bomb or shower steamer in a bowl or open container.
- Benefits: Fills the room with a pleasant scent.
4. Drawer or Closet Freshener
- Method: Place a bath bomb or shower steamer in a breathable bag (e.g., organza) and put it in drawers or closets.
- Benefits: Keeps clothes smelling fresh.
5. Car Air Freshener
- Method: Place a small piece of a bath bomb or or shower steamer in a breathable bag and keep it in the car.
- Benefits: Provides a continuous pleasant scent in the vehicle.
6. Humidifier Enhancement
- Method: Add a small piece of a bath bomb to the water in your humidifier.
- Benefits: Disperses a fragrant mist throughout the room.
7. Gift Giving
- Method: Use bath bombs or shower steamers as part of a gift basket or as standalone gifts.
- Benefits: Offers a thoughtful and pampering gift option.
8. Manicure and Pedicure Prep
- Method: Use a bath bomb in a bowl of water for hand or foot soaking before a manicure or pedicure.
- Benefits: Softens skin and cuticles, making grooming easier.
These creative uses of bath bombs can help you enjoy their benefits even without a bathtub.
SHOWER STEAMERS
What ingredients are used in your shower steamers?
Our shower steamers are made with natural and skin-safe ingredients. All our products are free from harsh chemicals.
What warnings should I be aware of for your shower steamers?
- In rare cases, skin irritation may occur.
- Shower steamers can make surfaces slippery, so be careful.
- Not edible. Keep away from children.
- Avoid contact with eyes and mouth.
- Do not use shower steamers while pregnant.
How should I use my shower steamers?
- Carefully unwrap the shower steamer and place it on the shower floor, away from the direct water stream.
- Let the splashes activate its magic.
- Breathe deeply and enjoy the aromatherapy.
- Rinse if desired, and store leftovers properly.
How should I store my shower steamers?
To maintain their freshness and effectiveness, store your shower steamers in a cool, dry place away from direct sunlight and moisture.
- For the most fragrant experience, we recommend using your shower steamer within one year of purchase.
- To preserve their quality, keep the shower steamers out of direct sunlight and store them in their original packaging in a temperature-controlled environment.
- The packaging is both convenient and hygienic.
AROMA FLAMES™ - SCENTED CANDLES
What warnings should I be aware of for your aroma flames?
- Keep wick centered and trimmed to 1 cm before burning.
- Place on a stable heat-resistant surface.
- Never leave a burning candle unattended.
- Keep away from children, flammable materials (curtains, papers, etc.), drafts, direct sunlight, and pets.
- Do not burn a candle for more than 4 hours at a time.
- Avoid moving a burning candle to prevent wax spills or accidental burns.
- Keep burning candles away from drafts, vents, and air currents.
- Discontinue use if container is cracked.
- Store in a cool, dry place.
- Do not ingest wax.
- Avoid direct inhalation of any smoke.
- Discontinue use when 1 cm of wax remains.
- Do not use water or any other liquid to extinguish your candle. Shop our candle snuffers
What factors should I consider to prevent an AROMA FLAMES™ jar from cracking?
To avoid a crack in your AROMA FLAMES™ jar:
- Make sure your wicks are trimmed to 1 cm before each lighting.
- Make sure your wicks are centered at all times.
- Do not exceed the recommended burn time of 4 hours.
- Avoid drafts as they can cause wicks to veer off center, which can lead to glass overheating.
How can I maximize the scent and lifespan of my AROMA FLAMES™?
- Fragrance Performance
If your candle is not releasing a strong fragrance:
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- Make sure to burn your candle for 3-4 hours each time you light the candle. This will allow the wax and wick to heat properly and emit fragrance.
- Move your candle to another location to avoid drafts from vents or fans.
- Single wick candles are meant to be used in smaller rooms to enhance fragrance performance.
- Wick Issues or Self-extinguishing Flame
If flame is self-extinguishing, please wait until wick is cool then loosen the wick fibers by twisting the wick with your fingers and relight.Blow out the candle and ensure the wicks are completely extinguished. Use a paper towel to absorb some of the wax near the wicks of the candle. Safely dispose of the paper towel and ensure no debris is left in the wax. Relight your candle and note if the candle begins burning properly.
BODY SOAPS
What are body soaps?
Body soaps are cleansing agents made to use on the skin and to remove dirt, oil, and other impurities.
What warnings should I be aware of for your body soaps?
- Avoid Contact with Eyes: Keep the soap away from your eyes. If contact occurs, rinse thoroughly with water.
- Discontinue Use if Irritation Occurs: If you experience any redness, itching, or irritation, stop using the soap and consult a healthcare professional if necessary.
- External Use Only: This product is intended for external use only. Do not ingest.
- Allergy Alert: Check the ingredient list for potential allergens. If you have a known allergy to any ingredient, do not use the soap.
- Keep Out of Reach of Children: Store the soap in a safe place away from young children to prevent accidental ingestion or misuse.
- Consult Before Use During Pregnancy: If you are pregnant or nursing, consult your doctor before using products with essential oils.
How should I use my body soaps?
- Wet Your Skin: Start by wetting your skin with warm water to open up your pores.
- Lather the Soap: Rub the body soap between your hands or on a washcloth to create a rich lather.
- Apply to Skin: Gently massage the lather onto your skin using circular motions, paying extra attention to areas that need extra cleansing or care.
- Rinse Thoroughly: Rinse off the soap thoroughly with warm water, ensuring all lather is washed away.
- Pat Dry: Gently pat your skin dry with a clean towel, leaving your skin feeling soft and refreshed.
- Moisturize: For best results, follow up with a moisturizer to lock in hydration and maintain smooth, healthy skin.
How should I store my body soaps?
- Keep Dry Between Uses: Place the soap on a well-drained soap dish to allow it to dry completely between uses. This helps prevent it from becoming soft and mushy.
- Avoid Direct Water: Ensure the soap is not left in standing water or under a constant stream of water, as this can cause it to dissolve quickly.
- Store in a Cool, Dry Place: Keep the soap in a cool, dry area away from direct sunlight and heat, which can cause the essential oils to degrade and the soap to lose its fragrance.
- Use a Soap Saver: Consider using a soap saver or a slotted soap dish to improve air circulation around the soap, helping it dry faster and last longer.
- Store Unused Bars Properly: If you have multiple bars of soap, store the unused ones in a dry, airtight container to preserve their scent and quality until you’re ready to use them.
- Travel Storage: When traveling, store your soap in a soap container or a resealable bag to keep it dry and contained.
How can I use body soaps for anything other than washing my skin?
Body soap can be repurposed in several creative ways beyond its typical use for cleansing skin. Here are some alternative uses:
- Laundry Detergent Substitute: Grated body soap can be dissolved in warm water and used as a laundry detergent for hand-washing clothes, especially delicate fabrics.
- Stain Remover: Rub body soap directly onto stains on clothing or fabric before washing to help lift the stain out.
- Shaving Cream: Body soap can be used in place of shaving cream or gel, providing a smooth surface for shaving.
- Cleaning Makeup Brushes: Use body soap to gently clean makeup brushes and sponges. It effectively removes product buildup and bacteria.
- Household Cleaner: Dissolve body soap in water to create a mild cleaning solution for surfaces like countertops, sinks, or floors.
- Lubricant for Sticking Drawers: Rubbing a dry bar of body soap along the edges of sticking drawers or windows can help them slide more smoothly.
- Bug Repellent: Place a bar of body soap in your drawers or closets to deter bugs and moths. The scent of the soap can keep pests away.
- Deodorize Shoes: Slip a bar of body soap into smelly shoes overnight to help absorb odors and leave them smelling fresh.
- Prevent Foggy Mirrors: Rubbing a dry bar of soap on a bathroom mirror, then buffing it off, can help prevent fogging after a hot shower.
These ideas help extend the life of body soap and make the most of every bar!
MOMENTS™ GIFT CARDS
What is MOMENTS™ Gift Card?
MOMENTS™ Gift Card offers a luxurious, effortless way for cherished recipients to choose from a wide range of products at labomberie.com. It can be purchased online in various denominations (20, 30, 50, 75, and 100 USD), and is perfect for celebrating any occasion. The gift card can be used online and provides the recipient with the flexibility to select their desired items, making it a thoughtful and convenient gift choice.
Can I share MOMENTS™ Gift Card with someone else?
Yes, sure, you can forward the MOMENTS™ Gift Card to a cherished recipient. Simply share the code received to the email address provided at the time of purchase with them, or send the physical card directly to them.
How do I redeem a MOMENTS™ Gift Card?
To redeem your MOMENTS™ Gift Card, follow these steps:
- Go to our website www.labomberie.com, browse products, and add them to your cart.
- Proceed to the checkout page.
- Enter the gift card code in the designated field under the coupon code section. The gift card code can be found on the back of the physical gift card or in the email sent to the address provided at the time of purchase.
- The amount of the gift card will be applied to your order total. If your order exceeds the gift card balance, you can pay the remaining amount using another payment method.
The full value of a MOMENTS™ Gift Card must be used in a single purchase, and the card balance will be immediately reduced by the order total. Once redeemed, any unused balance on the card will not be available for future purchases.
If you have any issues or need assistance with redeeming your gift card, please contact us, and we will be happy to assist you.
Is there an expiration date for the MOMENTS™ Gift Card?
Yes, MOMENTS™ Gift Cards expire six months after the date of purchase. Please note that no fees are assessed for non-use, so you can use your gift card at any time within this period.
Can I use multiple MOMENTS™ Gift Cards on a single purchase?
Yes, you can use multiple MOMENTS™ Gift Cards on a single purchase. Simply enter the codes during checkout, and the balances will be applied to your order. If the total exceeds the combined value of your gift cards, you can pay the remaining amount with another payment method.
Can I return or exchange a MOMENTS™ Gift Card for cash?
The MOMENTS™ Gift Card is non-refundable, cannot be reloaded, resold, exchanged for cash, or used to purchase another Gift card. It is the property of its bearer and should be treated as cash.
What are the terms and conditions for using the MOMENTS™ Gift Card?
- The MOMENTS™ Gift Card is non-refundable, cannot be reloaded, resold, exchanged for cash, or used to purchase another Gift card. It is the property of its bearer and should be treated as cash.
- The order total includes the cost of the product(s), shipping charges, and any other applicable fees. If the order total exceeds the MOMENTS™ Gift Card amount, the remaining balance must be paid with a different payment method, as defined by La Bomberie.
- The full value of a MOMENTS™ Gift Card must be used in a single purchase, and the card balance will be immediately reduced by the order total. Once redeemed, any unused balance on the card will not be available for future purchases.
- Ownership transfers to the purchaser once the card is delivered or sent via email address provided at the time of purchase. La Bomberie is not liable for any MOMENTS™ Gift Card code that is lost, stolen, destroyed, or used without your authorization.
- MOMENTS™ Gift Cards expire six months after purchase, and no fees are assessed for non-use.
- Your purchase or use of a MOMENTS™ Gift Card constitutes acceptance of these Terms and Conditions. These Terms and Conditions are subject to change at our discretion.
SHIPPING & DELIVERY
How long will it take to receive my order?
- All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
- Delivery times vary depending on your location, but typically range between 3 to 5 business days.
- For more details about shipping and delivery, please visit: www.labomberie.com/shipping-delivery
Do you offer free shipping?
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- Any purchase amount equal to or exceeding USD 90.00 will be delivered free of charge for delivery all over Lebanon.
- However, for orders under USD 90.00, a flat-rate delivery charge of USD 4.00 will be applied for delivery all over Lebanon.
- MOMENTS™ Gift Cards are not eligible for free shipping. If your checkout includes gift card(s) along with other items, the total price of the items (excluding the card(s)) must be equal to or exceed USD 90.00 to qualify for free delivery across Lebanon.
Return, exchange & refund
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- We want you to be completely satisfied with your purchase. If you are not happy with your product, you can return it within 72 hours of receiving your order for an exchange or refund. After this period, exchanges or refunds will not be provided for any reason.
- Please ensure the product is unused, in its original packaging, and in the same condition as when you received it.
- A proof of purchase is required for all returns.
- For more details about return and refund, please visit: www.labomberie.com/return-refund
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CONTACT & SUPPORT
Do you have a physical store?
Currently, we operate exclusively online. However, we occasionally participate in local markets and events. Follow us on social media or subscribe to our newsletter to stay updated on our whereabouts.
Do you offer corporate gifting & pricing?
Yes! We offer pre-assembled sets to simplify your client gift giving. Additionally, we provide corporate pricing on individual items.
Please contact us at hello@labomberie.com with the quantities you need, and we’ll be happy to discuss the details!
Do you sell your products wholesale?
Yes! We have bespoke business offerings.
If you’re interested in offering our products at your physical location (hotel, spa, resort, guesthouse, etc.), please contact us and our team will respond promptly to assist you.